Training Manager

ref NWV17726

salary £50000 to £60000 per annum

location Peterborough, Cambridgeshire

job type Permanent

A new and exciting role responsible for developing and leading the sales training programmes for the direct services team of the UK arm of a multi-national market leader.    

As the job title suggests the customer journey is at the heart of this organisation and the touchpoints of this journey require careful handling. Developing,  leading , delivering and driving critical sales and customer care solution-based training programs are key.  

Reporting to the Head of Training you will be a key contributor to the training team.  You will need to demonstrate and evidence experience in developing and implementing skilled solution driven training programs within Customer Care and/or sales environments together with strong knowledge of  training and development theory, design, and principles of adult learning.    

An ideal candidate will have significant medical solution based and/or sales training and coaching experience within an inbound and outbound call centre environment.  A strong commercial background is essential.  

In addition to salary the role will attract a car and bonus and although head office based there is the opportunity for blended working  (3 days office, 2 days home based).  

If this sounds like you please send your cv through to us asap.  

Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website (annecorder.co.uk) and explains how we will use your data.  Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.